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SHIPPING AND DELIVERY

Shipping Policy
 

At The Soul Paradiise, we are committed to ensuring your orders are delivered promptly and securely. Please review our shipping policy below for detailed information.
 

Order Processing
 

  • Processing Time: All orders are processed within 5-7 business days of receiving payment. Orders placed on weekends or holidays will be processed on the next business day.

  • Order Confirmation: Once your order is confirmed, you will receive a confirmation email with your order details.
     

Shipping Details
 

  • Shipping Time: After processing, orders will be shipped and delivered within 7 business days.

  • Shipping Charges: Shipping costs, if applicable, will be calculated and displayed at checkout. Free shipping may be available on certain orders (check our promotions or offers for details).

  • Delivery Locations: We deliver to most regions. For specific delivery areas or restrictions, please contact our support team.

  • Tracking Your Order: Once your order is shipped, you will receive a tracking number to monitor your package's progress.
     

General Information
 

  • Delays: While we strive for timely delivery, unforeseen circumstances such as weather, carrier delays, or high shipping volumes may affect delivery times. We will notify you promptly in such cases.

  • Incorrect Address: Please ensure your shipping address is accurate. Orders shipped to incorrect addresses provided by the customer cannot be refunded or reshipped.

For further inquiries about shipping, feel free to reach out to us at thesoulparadiise@gmail.com.
 

Shipping and Delivery

  • For International Buyers: Orders are shipped and delivered through registered international courier companies and/or International Speed Post only.

  • For Domestic Buyers: Orders are shipped through registered domestic courier companies and/or Speed Post only.

  • Shipping Timeframe: Orders are shipped within 0-7 days or as per the delivery date agreed upon at the time of order confirmation. Delivery timelines are subject to courier company/post office norms.

  • Delivery Responsibility: The Soul Paradiise is not liable for any delays in delivery by the courier company or postal authorities. Our responsibility is to hand over the consignment to the courier service within 0-7 days from the date of order and payment confirmation or as per the agreed delivery date.

  • Delivery Address: Orders will be delivered to the address provided by the buyer at checkout.

  • Delivery Confirmation: A confirmation email will be sent to your registered email ID upon delivery of our services.
     

NO Refund for Shipping Fees

Shipping fees (if applicable) are non-refundable. For further assistance, feel free to contact our customer support team. We're here to help!

For any issues regarding shipping or delivery, you may
 email us at thesoulparadiise@gmail.com.

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